QuEnSH Dynamics Ltd - (ex-TQM Consultants Ltd) was registered in October 1999 as a Private Company after accumulating more than 10 years experience in Process and Quality Management Systems. So far, we have serviced a wide range of business sectors locally and in countries like Kenya, India, Seychelles and Burkina Faso. We have also developed capabilities in other expertise in view of providing an integrated approach to management systems.

Our state of art Integrated Management Approach combines latest tested and proven tools and systems such as the 6 Sigma approach to Strategic Change Management and Corporate Governance with sector specific systems be it in the food business, heavy engineering industry, airline or maritime companies among others. Annex 1 presents a list of our customers

Our customer-oriented approach, ensuring ownership of the system to our customers, starts with a free presentation whereby the commitment and involvement of the Top Team is obtained. We believe that result-oriented training is the most effective tool to ensure durable and sustainable improvement. Consequently, after our training programmes, our customers are fully equipped for the development of their system. Annex 2 presents a list of our current training programme.

Our team is trained to handle Human Factor problems when it comes to obtaining commitment from personnel for the development of the system and its implementation. Our experience has often helped to skillfully handle frustrated workforce and our approach to this is never to enter into an argument with the client's staff and personnel.

Our Core Values

- Strategic Partnering with organistations to help achieve their corporate objectives through integrity, credibility and passion

- Demonstrating customer-centrism at all times. Ensure that, after completion of project, every customer is taken to a higher level

Our Core Purpose

- To promote Management systems standards, guidelines and good practices to enable organistations install and experience management improvements, addressing Quality, Environment and Health and Safety aspects as a minimum

- To deliver consultancy and related training services accessible to all types of organizations using the 'Make-it-simple' approach but leading toward high performance organizations

Our Major Key Success Factors Include

- Focus on continuing professional Development of human capital to operate within a knowledge enabling framework.<br>- Use of PDCA tool for continuous monitoring of performance

- Deliver services based on clear deliverables of projects and close monitoring of approach and direction until first time successful completion and/or ready for certification by third party

Our Corporate Vison

- To be the icon in the transfer of Quality technology and Management Services

Our Corporate Mission

- To provide result-oriented training and value-added consultancy services to committed organisations irrespective of size and activity in Mauritius and in the region

Our Corporate Objectives

- To increase product/service portfolio by 2 each year(2005-2007)

- To achieve 15% growth and performance level above 80% increasing at the rate of 5% within two years

- To service regional or international market (two countries within 2 years)

- To ensure a comfortable return in Invested Capital (25% PAT by end 2007)